FAQ
Frequently Asked Questions
ABOUT THE CANDLES
Q: Are these meant to be burned or displayed?
A: Both. Many of our customers display Aurea Nova candles as sculptural objects. Others burn them. We’ve designed them for either life.
Q: How long does each candle burn?
A: Approximately 90 to 140 hours, depending on the size of the sign.
Q: What’s the fragrance like?
A: Each sign is composed with its own unique fragrance, designed to reflect its astrological character. Medium throw — present in a room without overwhelming it.
Q: What is the candle made of?
A: A premium soy-paraffin wax blend, engineered for sculptural integrity. Pure soy wax cannot hold the detail of these forms. The blend offers clean burning with the structural strength these designs require.
Q: Are they vegan? Are they clean?
A: Yes. Vegan, phthalate-free, no animal testing. Our wicks are 100% cotton and lead-free.
Q: Is your packaging sustainable?
A: Yes. Every Aurea Nova candle ships in biodegradable, eco-friendly packaging materials. Our protective fillers break down naturally and won’t sit in landfills.
Q: Why do I need to use a tray?
A: Sculptural candles reshape as they burn. A tray rated to 176°F or higher protects your surface and captures the natural transformation of the candle.
ABOUT ORDERING
Q: When does my candle ship?
A: Orders ship within 5 business days. Launch orders placed September 23rd begin shipping September 24th.
Q: What’s shipping?
A: $8 flat rate within the United States.
Q: Do you ship internationally?
A: Not yet. Subscribe to be notified when we do.
Q: What if my candle breaks in transit?
A: Email hello@aureanova.com within 7 days with photos. We’ll replace it.
ABOUT THE BRAND
Q: When will my sign drop?
A: We release one sign at a time. Join the waitlist for your sign to be notified first.
Q: Are these limited?
A: Yes. Each drop is limited. When a sign sells out, it returns when its season returns.
Q: Can I buy a sign for a gift?
A: Yes — Aurea Nova candles are designed with gifting in mind. Each ships in branded packaging.